Critical Success Factors
- UICOMP is the core of the regional healthcare collaborative. We are educators, healthcare providers, innovators, and researchers. We are the catalyst that helps drive the future of healthcare in the region while demonstrating regional and global leadership.
- We operate collaboratively in the midst of multiple stakeholders (UICOMP departments, clinical affiliates, community, UIC, and U of I System) to create constructive opportunities that continually enhance mutual interests and competencies.
- Our shared purpose and collaboration are a consistent part of our policies, structures, and operating models and are reflected in our daily actions and decisions.
- Our success is driven by our team through constructive relationships with our stakeholders, collaborators, and healthcare affiliates. Our shared goals and positive relationships yield direct and indirect value, are the mainstay of our growth, and guarantee our sustainability.
- We consistently strive to build our reputation and our brand through participative and purposeful networking. We are known as trusted partners for research and innovation to our clinical affiliates, community partners, and regional entities. Their trust is based on our proven knowledge, capability, competence, and performance.
- We will expand on our partnerships locally and beyond. We will build strategic collaboration across departments within UICOMP, across campuses within UICOM, and with other organizations (regionally, nationally and globally), altogether leading to the growth of our ecosystems.
- Healthcare ecosystem is ever changing. We will anticipate changes and use evidence to proactively transform our institution to meet the needs of our learners, patients, and communities we serve through continual and systematic review and assessment.
- We are committed to institutional agility through continuous, active engagement of our leadership and stakeholders in discussions around institutional transformation. We recognize the opportunities and risks created by external dynamics, and we are committed to consistent adaptation of our practice, metrics, processes, and objectives to inform future strategic action while maintaining steady institutional growth.
- Growth means much more than financial performance; it is a measure of the value we create for the learners, faculty, staff, patients, and communities we serve, a measure of how well we grow as individuals within UICOMP; a measure of our shared success as a team; and a measure of our financial growth as an institution.
- We believe that growth is a multifaceted journey in creating new value and knowledge. It encompasses growth in new relationships, impact within our communities, new discoveries through research and innovation, depth and breath of programs, types of services we offer, diversity of those we serve, and financial performance as an institution.
- Building the next generation of physicians through high-quality education, research, and patient care is at the core of the UICOMP mission. Our learners embody the core values of UICOMP and will address healthcare disparities, provide high-quality care, advance discovery, and lead changes to address healthcare needs.
- We build and sustain a diverse and high-performing Team UICOMP committed to health equity, continuous quality improvement, and patient-centered care. Innovation will be part of the fabric of our team and organization. This allows UICOMP to consistently attract, retain, and grow high-performance diverse talent who will assist the communities and patients we serve in achieving their potential.
- The UICOMP culture motivates collaborative and high-quality performance, including fostering a positive and inclusive work and learning environment, lifelong learning, and an atmosphere of teamwork that encourages accountability and responsibility. UICOMP values faculty development and promotes professional and personal growth among all members of its team.
- Operational effectiveness is critical for the success of UICOMP. The Operating model will facilitate UICOMP to meet its strategic goals and objectives aligned with its mission, vision, and values. The defined outcome metrics will help identify, enhance, and reinforce best practices while addressing gaps in our core domains.
- Operational effectiveness aligns with the core values as it applies to UICOMP healthcare ecosystems and applies national benchmarks to monitor performance. Internal and external metrics will be used to drive continuous quality improvement while validating financial processes and performance.
- Efficiency of processes and workflows across all domains are critical for operational effectiveness. The assimilation, attainment and extension of best practices are an integral part of the continuous improvement process and are essential to enhance efficiency.
- Operational effectiveness will help drive innovation and discovery and will embrace changes and enhancements based on risk/benefit and fiscal analysis.
- Sustainability is fundamental to growth and strategic collaboration. It enhances UICOMP’s ability to achieve target levels of financial performance.
- We manage a flexible cost structure to maintain sufficient reserves during annual and cyclical upturns and downturns. We optimize efficiency of our processes and programs, manage an efficient cost structure and increase cross utilization of resources to heighten sustainability.
- We create value for our stakeholders through our clinical care, educational models, and innovation while maximizing synergy between core mission and values.
- We expand and diversify funding opportunities through exploration of new clinical enterprises, growing research and innovation, and nurturing a culture of philanthropy.
- We will build and strengthen our image and brand throughout the organization and our community. Our stakeholders will know the role UICOMP plays in education, patient care, community health, research and innovation.